Handheld - Scanning and Functionality

Scan vs. Capture
      Scan vs. Capture When scanning vouchers, you are validating against another database in real time. This will immediately return a response on ...
Tue, 4 Sep, 2018 at 7:11 PM
Handheld User Guide
Welcome to Redeam! You will use our device to scan third party vouchers and easily account for them. These scans will be seamlessly reported in our Redeam w...
Tue, 4 Sep, 2018 at 7:25 PM
Scanning Vouchers
To get started, login to your account: Turn on your handheld You should automatically see a screen with blue background and white Redeam logo Click on t...
Tue, 4 Sep, 2018 at 7:29 PM
Manually Enter Voucher
Sometimes a customer may present a QR-code that is smudged or crumpled or their phone screen is cracked on which they're displaying the pass. In these ...
Tue, 4 Sep, 2018 at 7:30 PM
Device Messages and What They Mean
We have recently updated our Handheld Device messaging.  Below are detailed explanations of any message you may encounter when scanning both third-party re...
Tue, 6 Nov, 2018 at 6:08 PM